What really matters for Transformation?

The iceberg model.


I associate this iceberg model with Peter Senge. It shows the different levels of a system, with most hidden far below the surface.

=> Events are visible; they might be a crisis or a success (both can be fleeting)
=> Patterns are trends and behaviours that emerge over time and are more consistent
=> Structures are rules and policies that shape patterns and events
=> Mental models are beliefs and values; they’re the deepest level and the most powerful.

The point is a simple one, that if we operate based mainly on what is visible (the event level), then we are only in a position to react.

You can anticipate patterns. You can design structures. But in order to transform systems, you need to understand the mental models that underlie structures. You need to change mindsets.

With transformation being such a focus for leaders in so many industries, we’re doing lots of work exploring mindsets and identifying the moments that matter for shaping them. If you’re interested in seeing an example, you can listen to a great discussion with my colleague Marisa Hall (Co-Head of our Thinking Ahead Institute) here: https://buff.ly/3Ekd8tk

hashtag#Leadership hashtag#SystemsThinking hashtag#Mindsets hashtag#PeopleAnalytics hashtag#BehavioralScience hashtag#ChangeLeadership hashtag#HR hashtag#EmployeeExperience hashtag#FutureOfWork hashtag#ClimateAction hashtag#WTW hashtag#OrganizationalCulture

There are many iceberg pictures, this one comes from the excellent Donella Meadows website: https://buff.ly/3L1FY5G

* I’m not sure Peter Senge uses an iceberg though. The Fifth Discipline uses lots pyramids.

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