I enjoyed being part of a very interesting session this week at The HR of Tomorrow conference on “How the COVID-19 Crisis Reshapes the World of HR” with Jay Muthu, Helena Territt, and Jay Connolly.
Some things I noted:
- The last ~6 months have just been so intense: HR has stepped up, but this pace is not sustainable, which is a worry as the crisis endures.
- Tough decisions have obviously been made, and HR has had a key role in ensuring that decisions are based on good data & analytics.
- A strong focus on EX has been essential as people issues have become the most critical business issues; EX helps organisations to be human-centred.
In prep for the session, I re-read our future CHRO study from earlier in the year.
What strikes me is that the priorities highlighted in that report are as relevant now (alongside a focus on safety & well-being) as they were then: agility; digitalisation; reinventing work; rethinking culture, inclusion & leadership; and more evidence-based decision making.
Perhaps the main consequence of the pandemic has been to accelerate trends that were already apparent and to increase the intensity of that change. #employeeexperience #futureofwork
This was first published on LinkedIn on 19 October 2020
Tags: #FutureOfWork #EmployeeExperience
