Here is my second EX Newsletter, containing a selection of the best EX articles of the last couple of months. The goal is that I act as a filter, so you don’t have to spend your time scrolling through LinkedIn and Twitter.
Employee experience continues to be a hot topic as organisations prepare for “what comes next”. What’s clear is that the pandemic has accelerated trends that were already apparent, such as work flexibility, building more fluid organisations, and supporting future talent.
I hope you find these articles interesting and useful. Let me know!
Nick
10 Stage Guide To Planning Your Return
Sensible advice from Bruce Daisley on how to make hybrid working work. I think this is the best article I’ve seen on this and there have been lots (and many more to come I expect).
The Four Fs of Employee Experience
Some useful guiding principles for applying a design thinking lens on EX by focusing on Form, Flow, Feeling, and Function.
Five Crucial Lessons To Build Inclusive Workplaces For Women To Thrive
This is a terrific short article by Seema Padman on designing for and personalising inclusion. “Organisations must invest in designing systems, initiatives, cultures, technologies, policies, and workplaces that are based on behavioural insights that can result in inclusive outcomes.”
How Organizations Can Design For Agility And Embrace Uncertainty
A case study of one of our clients, Clarins. They have been able to adapt through the pandemic by assembling squads (small, cross-functional, cross-hierarchical teams) to tackle big issues and to ask questions like, “What If?”
Employee Experience: Why Less Is More When It Comes To HR Policy
This is an interesting article by Gethin Nadin on the topic of HR policies – truly! It makes the point that in high-trust organisations, less can often be more.
Tags: #EmployeeExperience #DesignThinking #Agility
