Here is my second EX Newsletter, containing a selection of the best EX articles of the last couple of months. The goal is that I act as a filter, so you don’t have to spend your time scrolling through LinkedIn and Twitter.
Employee experience continues to be a hot topic as organisations prepare for “what comes next”. What’s clear is that the pandemic has accelerated trends that were already apparent, such as work flexibility, building more fluid organisations, and supporting future talent.
I hope you find these articles interesting and useful. Let me know!
Sensible advice from Bruce Daisley on how to make hybrid working work. I think this is the best article I’ve seen on this and there have been lots (and many more to come I expect).
Some useful guiding principles for applying a design thinking lens on EX by focusing on Form, Flow, Feeling, and Function.
This is a terrific short article by Seema Padman on designing for and personalising inclusion. “Organisations must invest in designing systems, initiatives, cultures, technologies, policies, and workplaces that are based on behavioural insights that can result in inclusive outcomes.”
A case study of one of our clients, Clarins. They have been able to adapt through the pandemic by assembling squads (small, cross-functional, cross-hierarchical teams) to tackle big issues and to ask questions like, “What If?”
This is an interesting article by Gethin Nadin on the topic of HR policies – truly! It makes the point that in high-trust organisations, less can often be more.
Tags: #EmployeeExperience #DesignThinking #Agility