Here is the autumn edition of my EX Newsletter.
Over the last few months, we have been doing a lot of work on the connection between culture and EX, and that’s reflected in the content below. Both topics are top of mind for many leaders I’m working with. I think this is because there are just so many things happening that are impacting trust at work – witness “The Great Resignation” – that it’s important to reflect on key principles about purpose and alignment.
John Kotter’s new book Change is one of my favourites of the year and I highly recommend it. He incorporates research from neuroscience with his long-standing focus on organisational culture and change. This article is a useful summary of his approach: https://sloanreview.mit.edu/article/overcoming-obstacles-to-successful-culture-change/
I like this idea of “a people-centered operating system” from Vivek Sharma, with a focus on goal setting, learning, and culture. In this short article, he argues that the future of work is really about the future of talent, which is something I strongly agree with: https://www.entrepreneur.com/article/376749
I am very interested in new and different sources of EX data, so Culture X’s research into Glassdoor reviews is something I’ve been following closely. This is another great article from them, which highlights the fundamental importance of respect and leadership: https://sloanreview.mit.edu/article/10-things-your-corporate-culture-needs-to-get-right/#EmployeeExperience
My colleague John Bremen has written a series of terrific articles on human capital issues and I really enjoyed this one on “workplace dignity”. He talks about dignity at work, dignity in work, and dignity from work: https://www.willistowerswatson.com/en-GB/Insights/2021/09/reducing-talent-risk-through-workplace-dignity
I hope you find these articles useful; let me know!