Welcome
This is the website of Nick Lynn, author of the top-selling book Employee Experience (EX) Leadership. I advise some of the world’s largest companies on how to improve employee experience and engagement. On these pages you can learn about my work and how I may be able to help you.
Point of view
Trust is the glue in any organisation, but in many workplaces there is still a large trust gap. Closing that gap and building great work cultures is what I am about.
For the last 20 years, I have helped leaders make progress by focusing on employee engagement and employee experience (EX).
In an EX world competitive advantage comes from smart analytics, great insight, design thinking, and leadership.
Golden rules
– EX is at the heart of success
– The best decisions are evidence-based
– Every organisation is unique
– You learn by involving people
– Small changes can add up to something big
